the pizza oven was more than I expected. Overall I am enjoying it but one complaint I have are the bricks that come with the oven. The bricks warp when they get hot which can make it difficult to work with the pizza in the oven They should upgrade the quality of the bricks to prevent this from happening. The service I received was good. They refunded me some money for some damage in shipping. I went to my local welder to have the pieces repaired and that what they reimbursed me for.